Ashford Lane LLC (hereinafter referred to as “we” or “the Company”) respects and values ​​the privacy of your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit, use, or make purchases through our website.

  1. Information We Collect

When you browse the website, create an account, place an order, or contact us, we may collect information you voluntarily provide, including your name, email address, contact number, billing address, shipping address, and order-related details.

As you use the website, we may also automatically collect certain technical information—such as IP address, browser type, device information, pages visited, and website usage data—to maintain the website’s proper functioning and improve the user experience.

  1. How We Use Your Information

We may use the collected information for the following purposes:

Processing and delivering your orders;
Confirming payments and providing order-related services;
Responding to customer inquiries and providing after-sales support;
Sending order confirmations, shipping notifications, and other necessary service-related information;
Improving website functionality, products, and the shopping experience;
Preventing fraud, abuse, and other unauthorized activities;
Complying with applicable laws and regulations and fulfilling relevant legal obligations.

We will not use your personal information for purposes unrelated to the original collection purpose, unless we have obtained your authorization or are permitted to do so by law.

  1. Payment Information

Online payments may be processed by third-party payment service providers. We generally do not directly store your full credit card number or other complete payment credentials. Payment information is processed in accordance with the privacy policies and security standards of the respective payment service providers.

  1. Cookies and Similar Technologies

We may use cookies, pixel tags, and similar technologies to remember your preferences, analyze website traffic, improve website functionality, and provide a more convenient shopping experience.

You can manage or restrict cookies through your browser settings, though doing so may affect certain website functions.

  1. Information Sharing

To provide website and order services, we may share relevant information—to the extent necessary—with trusted third-party service providers, such as payment processors, logistics and delivery providers, website hosting services, technical service providers, and customer service vendors.

We do not sell your personal information. We will not disclose your personal information to unrelated third parties unless required by law, necessary to protect our legal rights and interests, required to address security issues, or necessary to fulfill services you have specifically requested. 6. Data Security

We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, use, modification, or disclosure. However, please note that no method of internet transmission or electronic storage is completely secure.

  1. Data Retention

We retain relevant personal information for a reasonable period based on business needs, order processing requirements, legal obligations, and dispute resolution needs. Following the completion of an order, we may retain relevant information for up to seven years in accordance with applicable laws and business record-keeping requirements.

  1. Your Privacy Rights

Under applicable U.S. privacy laws, you may have rights—in certain circumstances—to access, know about, correct, delete, or obtain a copy of your personal information. Specific rights may vary depending on your state of residence and applicable laws.

If you wish to exercise your privacy rights, please submit a request via our customer service channels. We may need to verify your identity to protect the security of your personal information.

  1. “Do Not Sell or Share My Personal Information”

We do not sell your personal information. If you wish to learn how we handle your personal information or submit a request regarding your personal information, please contact us.

  1. Children’s Privacy

Our website is not directed at children. We do not knowingly collect personal information from children under the age prescribed by law. If we discover that we have collected such information, we will take reasonable steps to delete it to the extent permitted by law.

  1. Third-Party Websites

Our website may contain links to third-party websites or services. These third-party websites maintain their own independent privacy policies and data handling practices. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website functionality, or applicable laws and regulations. Updated policies will be posted on this page, and the effective date will be updated as necessary.

We value your privacy and are committed to taking reasonable measures to protect your personal information.